Custom Service

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    Your Reliable Long-Term Supply Partner

    Xingtai Bomai Trading Co., Ltd. is a foreign-trade company specialized in felt and felt products, based in Xingtai, Hebei — right beside Nangong, widely known as "the hometown of Chinese felt".

    Leveraging the cluster's mature factory resources and craftsmanship, we offer one-stop sourcing and customization for overseas buyers of pet and home products — felt cat houses / cages / pads, cat trees, home mirrors and more. Source-direct supply, strict quality control and flexible customization are our promise: we work to be the long-term supply partner you can rely on.

    Why Buyers Choose Us

    The strengths behind every order — from first inquiry to repeat re-orders.

    Wide Range of Styles

    Numerous designs available — any model can be customized to your needs.

    Quality Assured

    A complete production and QC team keeps the pass rate of ex-factory products high.

    10+ Years Experience

    More than a decade focused on felt products and foreign trade.

    One-Stop Service

    Professional customization plans backed by our own mature R&D team.

    Factory Strength

    Multiple production lines and a large workshop — sampling in 3–7 days.

    Volume Pricing

    Wide variety with thin margins — better prices passed on to volume buyers.

    Ample Supply

    Capacity for large purchases with fast dispatch from stock.

    Fast Delivery

    Experienced workers produce many styles quickly and ship on schedule.

    Factory Strength, Verified in Every Order

    What "made in the felt capital" means for your supply chain.

    Real Manufacturer

    Entity manufacturing plants supporting made-to-order processing, with years in the industry.

    Mature Craftsmanship

    Experienced staff with refined techniques — stable quality across batches.

    Strict Quality Control

    We control the quality of every single product, piece by piece.

    Considerate After-Sales

    Attentive service for every customer, with issues handled promptly.

    On-Time Delivery

    Multiple machines shorten production cycles — goods delivered as scheduled.

    What We Can Customize

    From a single dimension to a whole new product — most details are open for adjustment.

    • Size & structure — dimensions, shapes and internal layouts to your drawings.
    • Color & material — felt colors, fabric weights and blends for your market.
    • Logo & branding — embroidery, printing, woven labels and hangtags.
    • Packaging — retail boxes, polybags, inserts and private-label cartons.
    • New designs — developed from sketches, samples or just a market brief.

    Main categories: felt cat houses / cages / pads, cat trees, cat toys, home & living décor — other felt-based products on request.

    Tailored Support for Every Buyer

    Flexible cooperation models that lower your risk, whatever your order size.

    Small Trial Orders

    Test the market first — low MOQs for new partners and first-time items.

    Mixed Containers

    Combine multiple categories and SKUs in one container to balance your assortment.

    Sample-Based Production

    Send us your reference sample — we replicate and improve it at source prices.

    One-on-One Service

    A dedicated account manager follows your project from inquiry to after-sales.

    How Customization Works

    Six clear steps from your first message to goods on the water.

    01

    Inquiry

    Tell us the product, target price and your market requirements.

    02

    Quote & Design

    We confirm specifications and provide a quotation with design suggestions.

    03

    Sampling

    Prototypes made in 3–7 days by our experienced sampling team.

    04

    Confirmation

    You approve the sample (or request revisions) and confirm the order.

    05

    Production & QC

    Mass production with in-line checks and a final AQL inspection.

    06

    Packing & Shipping

    Photo/video approval, then packing and shipment on schedule.

    Have a project in mind? Talk to our team directly.

    Sample Service

    See and feel the quality before you commit — the process is simple.

    How to Apply

    Tell us the item numbers or your design — samples arranged within one working day.

    Sample Fee

    Charged at cost plus courier; refunded or deducted once your bulk order is confirmed.

    Lead Time

    Existing styles in 3–5 working days; customized samples in 7–12 working days.

    Sample Shipping

    Sent worldwide via DHL / FedEx / UPS — your express account works too.

    Want to check samples first? Request a sample →

    After-Sales You Can Count On

    Our responsibility doesn't end at the factory gate.

    • Pre-shipment approval — photos and videos of finished goods shared before loading.
    • Final inspection — AQL-based checks; third-party inspection (SGS / BV) welcome.
    • Claim handling — documented issues compensated by replacement or credit on next orders.
    • Long-term partnership — re-order support, market feedback and new-design updates.

    Ready to Start a Custom Project?

    Send us your design, sample or just an idea — we'll get back with a plan and quotation within 24–48 hours.

      Fill in at least one field (name, email address or phone / WhatsApp)